VOICE MAIL SOFTWARE RECOGNIZES EMOTIONS

Biever, Celeste (2005) Voice mail software recognizes caller's emotions, NEW SCIENTIST, 1/11

A new answering machine can assess the stress or lack thereof in an incoming call. It not only gives one the usual caller I.D. but how urgent and uncomfortable is the person. Thus, some calls are more important than others and should be placed in priority. Real life message also are analyzed with negative words that connote or denote urgency.

It can also assess the emotional state of drowsy drivers who call in to your home or office.